Murray recognizes that the sudden news may have forced former instructors and members to leave. It remains to be seen whether there will be new changes to the gym under new ownership. The Burlington Free Press could not reach them immediately for comment. Murray stated that the original owner was not able to continue managing due to financial constraints managing the business. In the 48 hours between its closing and reopening, a couple bought Synergy Fitness. Nearby fitness centers, such as HammerFit in Essex and Perk Fitness in South Burlington, responded by offering free month memberships to former Synergy members. Members and patrons were quick to respond over Facebook, most expressing disappointment. "We heard things earlier, then it settled down. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business."People weren't too thrilled about it, and nobody expected it," said Patrick Murray, nutritional specialist and personal trainer at Synergy Fitness. With 9 classes spanning 14-ho urs of the day, and all-day Open Gym access in between, we. ![]() A home with absolute best in functional fitness training, coaching, and community. BBB Business Profiles are subject to change at any time. SYNERGY is the last fitness experience you’ll ever want to be a part of. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. I also looked into this and saw in 2016 a complaint was filed and settlement was made with the *** attorney general against synergy fitness for deceptive and illegal practices related to their fraudulent and unfair cancelation policies.īBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. One woman even told me they received the letter but since I couldnt prove with a receipt number from almost a year ago that it was certified that she couldnt accept it. I tried calling and they said again I need to mail a letter despite my explaining three were mailed. You can cancel at any time Student R180 Sign Up. Sign Up at Synergy Gym Choose one of our membership options below and enjoy a hassle free Sign Up process. They finally stopped calling and I received a collection notice for money I did not owe, with fees. Why Synergy Gym Just a few reasons to train with us No-hassle Contract. ![]() ![]() I tried explaining I sent at that point three letters (one certified) to the confirmed address to cancel and they were refusing to accept my cancellation. member experiencE An inclusive, supportive community Expert instruction & support Collaboration with Healthcare Providers Surround Sound Support We take a 360-degree approach to your well-being. I sent one more letter and months went by until I was called again this time continuously harassing me for money. I mailed the letter requesting cancelation, months later was told it was not accepted and I needed to send certified mail, I then sent certified letter, months later was told I needed to provide proof I sent certified and told the woman on the phone I received a green receipt but no longer had it since it was mailed months prior. I was told to mail a letter to cancel and provided an address. The account was frozen while I attempted to cancel the account. I froze my membership at Synergy fitness on 7/13/21 after feeling uncomfortable with their lack of cleanliness, and *** Covid protocols.
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